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What Financial Clerks Do About this section

Financial clerks
Financial clerks keep and update financial records.

Financial clerks do administrative work for many types of organizations. They keep records, help customers, and carry out transactions that involve money.


Financial clerks typically do the following:

  • Keep and update financial records
  • Calculate bills and charges
  • Offer customer assistance
  • Carry out financial transactions

Financial clerks’ job duties vary by specialty and by setting.

The following are examples of types of financial clerks:

Billing and posting clerks calculate charges and generate bills, which they then prepare to send to customers. They review documents such as purchase orders, sales tickets, charge slips, and hospital records to calculate fees or charges due. They also contact customers to get or give account information.

Brokerage clerks help with tasks associated with securities such as stocks, bonds, commodities, and other kinds of investments. Their duties include writing orders for stock purchases and sales, calculating transfer taxes, verifying stock transactions, accepting and delivering securities, distributing dividends, and recording daily transactions and holdings.

Credit authorizers, checkers, and clerks review the credit history, and get the information needed to determine the creditworthiness, of individuals or businesses applying for credit. Credit authorizers check customers’ credit records and payment histories to decide, based on predetermined standards, whether to approve new credit. Credit checkers contact credit departments of business and service establishments for information about applicants’ credit standing.

Gambling cage workers work in casinos and other gambling establishments. The “cage” in which they work is the central depository for money and gambling chips. Gambling cage workers sell gambling chips, tokens, or tickets to patrons. They count funds and reconcile daily summaries of transactions to balance books.

Insurance claims and policy processing clerks process applications for insurance policies. They also handle customers’ requests to change or cancel their existing policies. Their duties include interviewing clients and reviewing insurance applications to make sure that all questions have been answered. They also inform insurance agents and accounting departments of policy cancellations or changes.

Loan interviewers, also called loan processors or loan clerks, interview applicants and others to get and verify personal and financial information needed to complete loan applications. They also prepare the documents that go to the appraiser and are issued at the closing of a loan.

New accounts clerks interview people who want to open accounts in financial institutions. They explain the account services available to prospective customers and help them fill out applications. They also investigate and correct errors in accounts.

Payroll and timekeeping clerks compile and post employee time and payroll data. They verify and record attendance, hours worked, and pay adjustments. They make sure that employees are paid on time and that their paychecks are correct.

Procurement clerks compile requests for materials, prepare purchase orders, keep track of purchases and supplies, and handle questions about orders. They respond to questions from customers and suppliers about the status of orders. Procurement clerks handle requests to change or cancel orders. They make sure that purchases arrive on schedule and that the items meet the buyer’s specifications.

Work Environment About this section

Financial clerks
The majority of financial clerks work full time.

Financial clerks held about 1.3 million jobs in 2021. Employment in the detailed occupations that make up financial clerks was distributed as follows:

Billing and posting clerks 445,300
Insurance claims and policy processing clerks 247,800
Loan interviewers and clerks 247,000
Payroll and timekeeping clerks 157,700
Procurement clerks 63,900
New accounts clerks 41,700
Brokerage clerks 41,000
Credit authorizers, checkers, and clerks 17,300
Gambling cage workers 11,600

The largest employers of financial clerks were as follows:

Credit intermediation and related activities 21%
Insurance carriers and related activities 19
Healthcare and social assistance 17
Professional, scientific, and technical services 8
Administrative and support services 6

Financial clerks work in a variety of industries, usually in offices.

Work Schedules

Most financial clerks work full time.

How to Become a Financial Clerk About this section

Financial clerks
A high school diploma is sufficient for most financial clerk positions.

A high school diploma or equivalent is typically required for most financial clerk jobs. These workers typically learn their duties through on-the-job training.


Financial clerks typically need a high school diploma or equivalent to enter the occupation. Employers of brokerage clerks may prefer candidates who have taken some college courses in business or economics and, in some cases, have a 2- or 4-year college degree.


Most financial clerks learn how to do their job duties through on-the-job training. Some formal technical training also may be necessary; for example, gambling cage workers may need training in specific gambling regulations and procedures.


Financial clerks may advance to related occupations in finance. For example, a loan interviewer or clerk may become a loan officer, and a brokerage clerk may become a securities, commodities, and financial services sales agent, after obtaining the required education and license.

Important Qualities

Communication skills. Financial clerks should be able to explain policies and procedures to colleagues and customers.

Math skills. The job duties of financial clerks includes calculating charges and updating financial records.

Organizational skills. Financial clerks must be able to arrange files so they can find them quickly and efficiently.

Pay About this section

Financial Clerks

Median annual wages, May 2021

Total, all occupations


Financial clerks


Office and administrative support occupations



The median annual wage for financial clerks was $44,760 in May 2021. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $29,830, and the highest 10 percent earned more than $61,150.

Median annual wages for financial clerks in May 2021 were as follows:

Brokerage clerks $54,000
Payroll and timekeeping clerks 47,610
Loan interviewers and clerks 45,940
Insurance claims and policy processing clerks 45,520
Procurement clerks 45,150
Credit authorizers, checkers, and clerks 44,710
Billing and posting clerks 38,330
New accounts clerks 37,840
Gambling cage workers 29,360

In May 2021, the median annual wages for financial clerks in the top industries in which they worked were as follows:

Insurance carriers and related activities $46,520
Credit intermediation and related activities 45,260
Professional, scientific, and technical services 42,160
Healthcare and social assistance 38,260
Administrative and support services 38,100

Most financial clerks work full time.

Job Outlook About this section

Financial Clerks

Percent change in employment, projected 2021-31

Total, all occupations


Financial clerks


Office and administrative support occupations



Overall employment of financial clerks is projected to decline 3 percent from 2021 to 2031.

Despite declining employment, about 130,500 openings for financial clerks are projected each year, on average, over the decade. All of those openings are expected to result from the need to replace workers who transfer to other occupations or exit the labor force, such as to retire.


Projected employment of financial clerks varies by occupation (see table). The availability of online tools, which allow financial customers to perform many tasks themselves, is expected to reduce demand for occupations such as new accounts clerks; procurement clerks; and credit authorizers, checkers, and clerks. Similarly, productivity-enhancing technology is expected to limit demand for other clerks, such as payroll and timekeeping clerks, loan interviewers and clerks, brokerage clerks, and insurance claims and policy processing clerks.

Employment of gambling cage workers will be impacted by the adoption of technology in payout processing and online gambling, which limits the need for cage workers.  

Employment of billing and posting clerks is expected to rise in fast-growing healthcare industries; however, automated invoice processing software will increase the productivity of these workers and reduce overall employment growth.

Employment projections data for financial clerks, 2021-31
Occupational Title SOC Code Employment, 2021 Projected Employment, 2031 Change, 2021-31 Employment by Industry
Percent Numeric

SOURCE: U.S. Bureau of Labor Statistics, Employment Projections program

Financial clerks

1,273,400 1,234,900 -3 -38,500

Billing and posting clerks

43-3021 445,300 450,000 1 4,700 Get data

Gambling cage workers

43-3041 11,600 11,600 0 0 Get data

Payroll and timekeeping clerks

43-3051 157,700 133,900 -15 -23,800 Get data

Procurement clerks

43-3061 63,900 59,600 -7 -4,300 Get data

Brokerage clerks

43-4011 41,000 38,900 -5 -2,100 Get data

Credit authorizers, checkers, and clerks

43-4041 17,300 16,600 -4 -700 Get data

Loan interviewers and clerks

43-4131 247,000 245,400 -1 -1,700 Get data

New accounts clerks

43-4141 41,700 36,900 -12 -4,800 Get data

Insurance claims and policy processing clerks

43-9041 247,800 242,000 -2 -5,800 Get data

Contacts for More Information About this section

For more information about financial clerks, visit

American Bankers Association

Mortgage Bankers Association


For a career video on brokerage clerks, visit

Brokerage Clerks

For a career video on credit authorizers, checkers and clerks, visit

Credit Authorizers, Checkers, and Clerks

For a career video on insurance claims and policy processing clerks, visit

Insurance Claims and Policy Processing Clerks

For a career video on payroll and timekeeping clerks, visit

Payroll and Timekeeping Clerks


Billing and Posting Clerks

Brokerage Clerks

Credit Authorizers, Checkers, and Clerks

Gambling Cage Workers

Insurance Claims and Policy Processing Clerks

Loan Interviewers and Clerks

New Accounts Clerks

Payroll and Timekeeping Clerks

Procurement Clerks


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